Gunnedah residents will have improved access to Centrelink and Medicare services, when the Services Australia Service Centre in Chandos Street undergoes a transformation in early December.
Minister for Government Services Senator Linda Reynolds CSC said the service centre would be given a fresh look and feel, with upgraded self-service facilities and digital support.
“The Australian Government is committed to making service delivery simple and accessible for all Australians,” Minister Reynolds said.
“The improvements to the Gunnedah Service Centre will make it easier for customers to access the government services they need.
“Residents will be offered a range of service options, including support to access the digital channels, face-to-face customer interviews, and referral to specialists or other government services.”
Member for Parkes Mark Coulton said the refurbishment was great news for the Gunnedah community.
“It will provide the community with state-of-the-art government services in a welcoming environment,” Mr Coulton said.
“For locals who need to speak with Services Australia staff face-to-face, they’ll have access to appointments for Centrelink services.
“To book an appointment, customers can call their regular payment line, or visit the service centre and return at a time that suits them.”
There will be no gap in services for the Gunnedah community, with refurbishment works occurring after hours and at weekends.
The Gunnedah Service Centre, located at 34 Chandos Street, will continue serving the community from Monday to Friday, from 9.00am to 4.30pm.