The Australian Government Mobile Service Centre, Golden Wattle, will hit the road to give people in Lake Cargelligo easy access to essential government payments and services in November.
Minister for Human Services, Stuart Robert said the Mobile Service Centre will visit towns from the Riverina to the Central West to offer Centrelink and Medicare payments and services, Child Support information and hearing health checks.
“We are pleased to be bringing the Mobile Service Centre to Lake Cargelligo,” Minister Robert said.
“The Mobile Service Centre is a travelling outreach service that shortens the distance between rural and regional communities and government services.
“Golden Wattle is a truck set up as an office, custom-built with the same technology as any other Medicare or Centrelink Service Centre, including access to self-service facilities. It is wheelchair accessible and has a soundproof room where staff can conduct free hearing health checks.”
Federal Member for Parkes, Mark Coulton said the Mobile Service Centres ensure people in rural communities are connected with the latest government services.
“Last time the Mobile Service Centre was in the area, staff helped a Youth Allowance customer register online to report their income using the Student app,” Mr Coulton said.
“This week, a staff member from the Australian Taxation Office (ATO) will also be available to assist individual and small business taxpayers with advice and information about tax and superannuation.
“It’s exciting to have ATO staff on board to assist people with their tax affairs and to help people register for myGov, the fast, simple way to access ATO and other government services online.
”I encourage local residents to come along and visit the Mobile Service Centre while it is in your area.”
Mobile Service Centre staff can help with:
· rural payment entitlements for eligible farmers
· new claims for a wide range of Centrelink payments
· updating customer information
· confirming customer documents and supporting information
· information on how financial matters may impact on Centrelink payments
· payment and service options to suit individual circumstances
· non-cash Medicare transactions
· Medicare registrations
· information on Child Support payment and service options
· specialist support and referrals
· support with and access to self service facilities
· free hearing health checks
· advice and information for individual and small business about tax and superannuation
For itineraries and more information please visit humanservices.gov.au/mobileoffice or call 132 316.
Keep up to date with the latest payments and services information by liking the Department of Human Services on Facebook or following @HumanServicesAU on Twitter.
Media contacts:
Richard Briedis (Minister Robert’s Office): 0477 391 174
Amy Welham (Mark Coulton MP’s office): 0448 477 830